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About Us are completely dedicated to your total satisfaction. If you have any suggestions or comments please contact us using the details below:

Our Contact details:
Phone: +44 (01234) 344192
Fax: +44 (01234) 344192
Email: KittyShow Email

Making A Purchase

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the . After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept payment through PROTX transaction services and accept Maestro, Visa and Mastercard.

If you prefer you can order by completing our Retail Order Form (PDF) and send it to us by post or fax.

We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your information via phone, fax, snail mail or over the Internet.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always you first to ensure that the price is acceptable.

Shipping And Handling

We make every effort to despatch within 48 working hours of order placement. Unless we state otherwise, i.e. the product is out of stock, we ensure that your products are delivered within 28 days from acceptance. However, we endeavour to deliver your order within seven working days. The despatch weight of the order will dictate the method of delivery.

All deliveries will be made to you at the address specified by you in the order. We may, at our discretion and expense, deliver parts of your order separately. If we cannot deliver the products to you at the address you have specified for any reason (other than when we are at fault), we will notify you and the products will be stored.

Back Orders

If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges

VAT stands for value added tax, which is charged on goods sold by within the United Kingdom (UK).

The "Our Price" amounts displayed for goods sold by are inclusive of UK VAT.

The UK VAT rate on products delivered to the UK is 17.5%.

Credit Card Security uses PROTX transaction services to process payments, they encrypt all information you input using 128 bit encryption. For more information on our security at click here. No information is stored or collected by

Furthermore, as required by the UK Data Protection laws, we follow strict security procedures in the storage and disclosure of information, which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally require proof of identity before we are able to disclose sensitive information to you.


We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (01234) 344192 or Email: KittyShow Email

Privacy Policy do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Returns Policy

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at

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